Effective Date: April 1, 2025.
Introduction
Kreative Media ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our reputation management services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and business details when you sign up for our services. Business Information: Google Business Profile data, customer interactions, and relevant business analytics. Customer Feedback: Reviews, testimonials, and other feedback collected on your behalf.
3. How We Use Your Information
We use the collected information to:
Manage and enhance your online reputation. Communicate with you regarding service updates, support, and promotions. Improve our services based on feedback and analytics. Ensure compliance with legal and regulatory requirements.
4. Data Security & Protection
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. This includes encryption, access control, and secure data storage.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:
With trusted third-party service providers who assist in delivering our services (e.g., email automation, analytics tools) under strict confidentiality agreements. If required by law, legal processes, or to protect against fraud or security threats.
6. Data Retention
We retain your data only as long as necessary to provide our services and fulfill legal obligations. Upon termination of services, you may request data deletion, subject to applicable legal requirements.
7. Your Rights & Choices
Access & Correction: You can request a copy of your personal information and correct any inaccuracies. Opt-Out: You may opt out of marketing communications at any time. Data Deletion: You may request the deletion of your data, subject to legal obligations.
8. Third-Party Links & Services
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated to you via email or website notifications.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Kreative Media
By using our services, you agree to the terms outlined in this Privacy Policy.